Shipping & Delivery

Shipping Rates

Shipping cost is based on weight and dimensions of the parcel. Just add products to your cart and use the Shipping Calculator to see the shipping price.

Delivery times

We endeavour to have all online orders dispatched within 24-48 hours of order placement.

Location, Estimated Delivery Times

Metro Sydney, Melbourne, Brisbane & Canberra 2-3 business days

Metro Adelaide, Hobart & Perth 3-4 business days

Country areas 3-4 business days

Remote areas 5-8 business days

Express Post within Australia 1-2 business days

International 10-20 business days.

Please note that Australia Post Express services exclude some regional and non-mainland locations. Please ensure your parcel is shipped to a location you will be available at, otherwise the parcel may have to be collected at your local post office. 

All international orders are sent via Australia Post. Express Courier International services are available on request for an additional fee. 

Duties & Import charges

Depending on country, VAT, import duties or incoming freight taxes may apply which are payable by the customer. 

All our shipments are classified as DDU (Delivered Duty Unpaid), which means the buyer is responsible for paying import duties, taxes, and customs fees upon arrival.

We appreciate that this might add unknown amounts to an order, however as a small business we simply do not have the resources to keep on top of all the different taxes and fees all over the world.

Tracking your order

When your order has been picked up, we will email you a tracking link for you to keep track of its journey. 

Shipping Insurance

Neither we, nor shipping providers (like Australia Post), take any responsibility for lost or stolen parcels. We strongly recommend that you take out shipping insurance to protect your parcels against all eventualities. 

Buy in Store

Check out our Stockist Locator for a large number of retailers all over Australia that stock our range. If you are at the Gold Coast you are welcome to use click & collect from our factory outlet in Burleigh Heads.